Primark Strategy Case Study
Key Learning Outcomes
By the end of the case, students should be able to:
- Use Porters five forces model to analyse an industry on the basis of the five competitive forces.
- Analyse the UK clothing retailing industry and how the five forces have affected Primark and rival firms like Next, Marks & spencer, Zara, H&M etc. and the impact on industry structure, attractiveness, and profitability.
- Understand how Primark manages to defend against intense competition from bitter rivals both offline and online and the strategies it uses to create 'blue oceans' that are defensible, helping it capture market share and maintain competitive advantage.
1.0 INTRODUCTION
Primark or Penny as its known in the Republic of Ireland is an Irish clothing and accessories retailer, and a subsidiary of ABF Foods. It launched in the UK market in 1975 and currently has atleast 350 stores with the largest store in Market Street, Manchester England (Primark.com). Primark retails all types of clothing including women’s wear, home wear, men’s wear, children’s wear, footwear, beauty products and accessories. Operating in a fragmented clothing retail sector, Primark's key competitors as of January 2018 included market leader Marks & Spencer with 8.9% market share followed by Next with 7.1% and Primark with 6.9% ahead of the Arcadia Group, and others like TK Maxx, Matalan, New Look, H&M, Zara, River Island etc (Mintel 2017; Statista 2018).
Primark is the only British clothing retailer that has seen market share rise for 11 consecutive years beginning 2007 and trends show it is likely to overtake Next in 2018 as the second biggest clothing retailer in the UK (Statista 2018). It has also enjoyed successive revenue growth and profitability since 2007, a trend driven by the 2008 financial crisis and recession when cash trapped consumers flocked to it due to its very low prices (See Primark Pestle and Swot analysis).
This report discusses and analysis how the five forces of competition have driven competition in the UK clothing and accessories industry and the impact on Primark’s operations.